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New feature has been implemented in VitalFox – deworming reminders so it can automatically inform and remind your clients that deworming time is here again. It is useful when you want your patients stay completely worm free. Set up your own text or use standard system text for dewormings. Let your clients know about deworming time and use additional text in your messages so animal keepers come to your practice to buy pills. Clients are happy when their small family member, dog, cat or another pet is healthy and without worms.

ACTIVATE DEWORMING REMINDER ONLINE IN YOUR USER ACCOUNT UNDER SMS OR EMAIL SETTINGS.

Use the most recent VitalFox version (1.5 and newer) to enjoy the most functionalities. It is free. See picture below how to activate this feature in your VitalFox software.

Human doctors and medical professionals can use our highly rated VitalFox services too. We have decided that we make available all of our reminders and notification services to human doctors too. You can use VitalFox for effective maintaining public relations and do something more for your patients. Let them know how important they are for you even with appointment booking reminders, vaccine jabs reminders, preventive care or other events in your practice, clinic or hospital. Contact us for more information.

Please update your local VitalFox software to the latest version (1.5 and newer) to use this new feature. Check image below how easy is to set this feature with few click.

If you are using Ordinacia veterinary software please download proper VitalFox version from your administration area according to your Ordinacia version. VitalFox OR works great with newer version of Ordinacia and VitalFox OR lite works great with older Ordinacia version. If you need assistance please contact us and we advise you the right version. (You can find pictures of Ordinacia software bellow.)

Newer Ordinacia version works together with VitalFox OR.

Older Ordinacia version works together with VitalFox OR lite.

You can use these tags in your patient’s tab in field Poznámka (newer Ordinacie version - VitalFox OR) or in PM (older Ordinacia version - VitalFox OR lite):
vak 1.1.2012   /next vaccination date/
revak 1.1.2012   /next short-term re-vaccination date, e.g. primary vaccination/
obj 1.1.2012 12:15 Abcdef  /for scheduled appointments, you can use text behind time as a notice – it will be automatically inserted into message/
odc 1.1.2012   /next deworming date/

VitalFox is able to automatically detect dates such as 1.1.2012 as well as with leading zeros 01.01.2012. It’s up to you which date’s form will you use.

If something went wrong and animal died simply add + (plus) sign behind his name and we won’t send messages for this patient.

As you can see VitalFox marketing and reminder service can be tailored for every veterinary management software, for commercial and non-commercial use as well. Custom tailoring is our standard feature. Do you have custom tailored veterinary practice management software?

Better health care

The aim of every hospital is to make our clients satisfied so how you solve troubles with health of your patients is the most important how you can gain and satisfy your clients or you don’t… Bad reputation spreads very quickly. Our aim it to improve and gain very happy clients for your practice. The main idea how we can do that is to build and preserve regular health tasks in preventive care and curative care as well. Disease prevention is much better than treatment. Veterinary service VitalFox will help you to achieve happy clients with positive references.

Appointments on time

VitalFox informs your clients in time that there is prevent care task (e.g. vaccination) or planned appointment time is here (e.g. consultation, surgical intervention or another appointment). People always come to your hospital in time and on time. It eliminates “weak hours” and maximizes effectiveness of your clinic and your staff. Animal keepers won’t forget scheduled appointment anymore. Active vs inactive client ratio increases so active clients will be the major part.

Increase your profit

Time is money. That’s true, we know it. Have you ever tried to calculate how much is it when your clients forget to come on time? Or they forget their pet should be revaccinated… or they miss appointment or surgical intervention or consultation or etc… We have calculated it and loss of profit is huge. With our VitalFox service you can prevent this situation and money lost. Pet holders always come on time and you are able to give them the best care ever. It often happens that you find out during routine clinical examination that this animal has serious health problem and it must be treated before revaccination. His owner is often not able to find it out. And try to imagine pet owner would not come to your practice because he forgets. You wouldn’t have a chance to cure them. You wouldn’t have a chance to provide preventive care. So you would lose your money twice, sorry, more than twice because this client would be counted in inactive client list. It is not good for your practice.
Let’s have a look at situation when your clients come to everything is ok you can vaccinate his pet and offer him various preventive scenarios how to make life of his pet better. Now it is up to you how you communicate with your clients and their pets.
To sum it up, which scenario is better? When your client comes and you can give them the best possible care? Or when your client forgets to come? Which one situation is more profitable for you…?

Save your money

We want VitalFox is so effective as can be. Our service will save you money because you don’t need to pay for phone calls, postage, … and SMS or emails are the cheapest way how to maintain regular contact with your clients.

Save your employee’s time

VitalFox is so smart that you don’t need to allocate your staff to do something. You set all functions of VitalFox only once and then forget it. Your staff is here for patients and your clients, not for VitalFox. Your management is more, your clients stay informed, everyone is happy.

Automatic and friendly

In case your staff must do all this communication maintaining with your clients manually it is really time consuming and ineffective. Leave this work for VitalFox and let your staff to do more important things. VitalFox operates autonomously and fully automatically. Another great feature of our service – it is environment friendly solution. Save rain forests, petroleum, paper, renewable and non-renewable resources too.

Look forward to more articles about the benefits of VitalFox.

“Art of working with clients is often underestimated. And it just makes the minimum effort but the final effect is stunning. I don’t understand why it is not accepted by most doctors. Do you want to change it?”

Let’s see 2 examples:
1. example(how to NOT do it) “Hey, come in.”
2. better way “Hello Mr.Itaky, how are you doing? Please come in with Fluffy. Hey, Fluffy! :)”.

What’s the difference when you use example 1 or 2? Let’s try to imagine your client’s point of view. What do you like? Example with names and titles (the best case is to use both client’s and animal’s names) is more personal, compfortable, and better. Your client feels friendly environment and appreciate your services and care and knows you will take care about his pet. This should be the golden standard in your practice for you and you staff. You have to use it in all fields of communication, verbal, non-verbal, electronic. Relatively “cold” way of communication are SMS and emails but with these useful techniques you can make it more convenient and warm. This was also very important part of our VitalFox service so we advise to turn on personalization for your messages – both SMS and emails in your account, so we will add correct names (your client’s name and pet’s name too) . There is also possibility to use another personalization elements in your messages such as time elements in appointment messages, etc. A lot of owners have more than one animal. With personalized messages owners always know which pet should see a doctor. Just activate personalization in your settings and you are done! Your golden standard in communication goes hand in hand with VitalFox.

Well, and don’t forget – another important ingredient is smile:-). Your clients love it.

This way you can check every SMS and email message in your settings and see if everything in your message content is ok (and you can correct your settings then). I hope it helps you.